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Website Content & Strategy

Give customers the information they need to choose your business. We plan and write service pages, guides, and other content around their questions, your expertise, and the decisions that lead to an inquiry.

  • Service explanations that help customers understand whether you fit
  • Answers that support buying decisions
  • A content plan your team can keep up with

What you get

  • Customer-question and existing-content research
  • A prioritized plan with a purpose for each page
  • Writing and editing of the agreed pages or articles
  • Internal links between related answers, and search metadata
  • A review process for your expertise, claims, and voice

Build on what your customers need to know

  • Buying questions

    Explain suitability, process, options, and tradeoffs that customers raise before committing.

  • Your experience

    Use examples and subject knowledge your team can verify, with permission where others are involved.

  • A connected site

    Improve existing pages and connect related answers rather than adding articles no page needs.

Timeline

A strategy and initial content batch can usually be developed within a month, depending on interviews and review. Publication timing is agreed with you.

What we need from you

Interviews or written input from the people who know the work, plus factual review and approval of drafts.

How pricing works

Strategy and writing are quoted around agreed deliverables. Recurring editorial support is month-to-month.

Ask what this would cost

Scope and dependencies

  • Firsthand claims need evidence from your team.
  • Social posting and community management are outside this service.

A related example from the work

Examples from the founder's agency experience and our own business, spanning customer-facing websites and the systems behind them.

Prior agency work · Shared project leadership

Making care services easier to understand and find

Helped lead a care organization's website redesign, translating service terminology into language families could understand, clarifying availability by location, and modernizing its online presentation.

Contributions included keyword research, site planning, development, and launch migration, followed by ongoing search optimization and content strategy. Performance analysis helped identify audiences for different types of care in each market and guide further improvements.

Questions about this service

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